PRIVACY POLICY

Last updated: October 1, 2021

 

Soul Thrive Wellness (the “Company”) cares about you and your privacy. We designed this privacy policy to inform you on the way we collect any kind of information from you and how we use that information. By using www.SoulThriveWellness.com (the “Website”), you agree to the terms of this Privacy Policy.

 

This Privacy Policy (“policy”) will help you understand how we use and protect the data you provide to us when you visit www.SoulThriveWellness.com.

 

We reserve the right to change this policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

Type of User Data We Collect

 

We receive, collect, and store any information you enter on our website or provide us in any other way, such as:

 

·         The Internet protocol (IP) address used to connect your computer to the Internet.

·         Computer and connection information.

·         Contact information and email address.

·         Other information such as interests and preferences.

·         Data profile regarding your online behavior on our website.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, interaction information and methods used to browse away from the page.

 

We also collect personally identifiable information (including name, email, login, password, communications); payment details (including debit and/or credit card details), comments, feedback, product/service reviews, recommendations, and personal profile.

How We Collect User Data

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us which may include:

 

  • Your name

  • Email address

  • Postal address

  • Phone numbers

  • Debit or credit card details

 

Your personal information will be used for the specific reasons stated above only.

 

Such transactions include, but may not be limited to, booking appointments, purchasing services or products from our website, creating an account, signing up for membership, availing of our free resources, and subscribing to our email newsletter.

Why We Collect User Data

 

We collect such Non-personal and Personal Information for the following purposes:

 

  • To provide and operate the Website.

  • To provide our Users with ongoing customer assistance and technical support.

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners and providers may use to provide and improve our respective services.

  • To comply with any applicable laws and regulations.

How We Store and Use Personal Information Collected

 

Soul Thrive Wellness is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to disseminate helpful and relevant information and to sell our services and products to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by the Company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Safeguarding and Securing User Data

 

We are committed to securing your data and keeping it confidential. The Company has done all in its power to prevent data theft, unauthorized access, and disclosure and to safeguard all the information we collect online.

Safeguarding and Securing User Data

 

We are committed to securing your data and keeping it confidential. The Company has done all in its power to prevent data theft, unauthorized access, and disclosure and to safeguard all the information we collect online.

Communications

 

We may contact you to notify you regarding your account to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Your rights

You have the full rights to access, update/modify, correct, amend, or delete any personal information we have about you. You can contact us
here or send an email to soulthrive@outlook.com. You even hold the right to inform us not to use your information for any of our advertising or marketing purposes.

Withdrawing Consent

 

If you don’t want us to process your data anymore, please contact us at soulthrive@outlook.com or contact us here.

Disclosure to Third Parties Not Protected

Any protection afforded by law in your benefit and against Soul Thrive Wellness is not and cannot be extended to any third parties, including but not limited to group coaching participants, in person or in online forums such as Facebook groups and Mighty Network groups organized by the Company. Therefore, your voluntary participation in forums, including those created by the Company, that indirectly result in the publication of your personal information, including your name, likeness and psychological issues, are by virtue of your use of these forums, demonstrate both an express understanding of the inherent risks and permanently release the company and Ruth Lynn Novales from any liability for such disclosure.

For California Residents

California law gives residents the right to opt out of the "sale" of their personal information to third parties, including for advertising purposes. Under California law, the sharing of your information with a service provider for advertising purposes could be considered a "sale." To opt out of the sharing of your information for advertising information, click the opt out link "Do Not Sell My Information" provided in the footer of this page.

For European Economic Area Residents

If you reside in a country in the European Economic Area (EEA), then under the GDPR and applicable data protection laws you have the rights, among other things, to access your personal data, have us erase it, and/or restrict its further processing. If you wish to access or delete your personal data (if any) maintained by us, you can contact us at soulthrive@outlook.com or through here.

General Data Protection Regulation

If you are in the European Union (EU), you have specific rights under the General Data Protection Regulation (GDPR). If you choose to provide us with information, you may ask us at any time to delete the information, with which we will comply in a reasonably timely manner if we have not independently chosen to delete the same information prior to your request. In either case, you will be advised accordingly. You may request a copy of any computer file compiling your information, to the extent we have collected it, and such file will be provided to you in a commercially reasonable period, if it has not been previously deleted, as noted above. You may ask us not to process your data, or to share it with any entities that would do so. Please note, however, that there is no known sharing of any data by our Company with third parties, and, outside of the unlikely possibility of subpoena, other court order, or legally compliant government investigation, no desire to do so. If you have consented to the processing of your personal data, you may withdraw that consent at any time—though please note that processing that had occurred prior to such withdrawal would remain legal in retrospect. The information that is asked from you is intended only to fulfill the requirements to form a contract, and no additional information gathering or processing will be required than must be for that purpose.

Our Company does not, to the extent that the term can be reasonably understood, engage in large-scale data collection or processing, and so does not have an appointed specialist Data Protection Officer or employ any representative physically located in the EU and designated as the point of contact for the EU government on these matters.

Email Database: We collect as little information as needed to provide our customers with the best possible experience. In general, we collect your first name and email address. You can request that your information be deleted from our email system at any time by emailing us at soulthrive@outlook.com or contacting us here.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. When we post modifications to this policy, we will revise the “Last Updated” date at the top of this page. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and /or disclose it.

Should any of these changes generate an error or discrepancy, you, as the user, agree that the website and its company shall not be held liable for any damages caused by said issue.

COOKIES POLICY

 

Last Updated: October 1, 2021

 

Soul Thrive Wellness (the “Company”) uses cookies on www.SoulThriveWellness.com (the ”Website”). By using the Website, you consent to the use of cookies.

 

Our Cookies Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Website, your choices regarding cookies, and further information about cookies.

What are Cookies?

 

A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time. This makes your next visit easier and the Website more useful to you.

 

Most browsers support cookies, but you can set your browser to decline them and can delete them whenever you like.

 

For us, cookies are important and if your browser rejects all cookies, you will not have a proper use of the website. Any User that rejects the use of cookies assumes all the responsibilities for any possible loss. The cookies are not linked to any Personally Identifiable Information (“PII”).

Why do we use Cookies?

 

We use cookies for important reasons, such as:

 

  • To provide a great experience for our Visitors and Users.

  • To identify our registered members.

  • To monitor and analyze the performance, operation, and effectiveness of the Website’s platform.

  • To ensure the Website’s platform is secure and safe to use.

 

Once you agree to allow our Website to use cookies, you also agree to the use of the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and website you visit).

 

The data we collect by using cookies is used to customize our Website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

What type of cookies does Soul Thrive Wellness use?

 

Essential Cookies. These cookies enable core functionality such as security, verification of identity, and network management. Without these cookies, the Website won’t work properly.  These cookies cannot be disabled. Accordingly, we are not asking you for your specific consent for essential cookies. For all other cookies, your informed consent is required.

 

Functional Cookies. These cookies collect data to remember choices you make to improve and give a more personalized experience. Such cookies allow the Website to remember the content you previously viewed on the Website or the email address and password you provided when registering during an earlier visit to the Website. Functional cookies, therefore, allow us to serve you content tailored to your interests and save you the time of having to re-register or re-enter information when  you re-visit the Website or try to access the members-only section.

 

Analytics Cookies. These cookies help us to understand how visitors interact with our Website, discover errors, and provide better overall analytics.

 

Marketing Cookies. These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.

 

Third-Party Cookies. Third-party cookies belong to and are managed by other parties, such as Company business partners or service providers such as YouTube and Calendly. These cookies may be required to render certain forms, such as the submission of a booking appointment. We encourage you to consult the privacy policies of these third-party vendors on their websites for information regarding their use of cookies.               

 

The time a cookie stays on your browsing device depends on if it is a “session” or “persistent” cookie. Persistent cookies are stored until they are deleted or expire. Session cookies are stored until you stop browsing.

What are your choices regarding cookies?

 

Web browser technologies allow you to manage the cookies in the cookie folder of your web browser. This means that you can either delete cookies from your cookie folder or you can set your preferences about the use of cookies before you begin browsing a website.

 

Please note, as stated above, that deleting or rejecting cookies may adversely affect your user experience of our Website. You might not be able to use all the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

 

To manage your cookie preferences, click on the Cookie Settings tab in the lower left corner located on every page of our Website.

 

If you want to disable cookies, you can do it by accessing the settings of your internet browser.

 

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: https://tools.google.com/dlpage/gaoptout

Where can you find more information about cookies?

 

You can learn more about cookies by visiting About Cookies.

Links to Other Websites

 

Our Website contains links that lead to other websites. If you click on these links, Soul Thrive Wellness is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our Website.